Returns

POLICY

Items purchased from frankiesbikinis.com are eligible for a full refund if returned within 30 days of purchase.

Sale items and accessories are not eligible for refund, exchange, or store credit. Sale items are any orders purchased at a discount of 30% or more, including items bought with discount or promo codes. 

 

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. 

Please try on swimwear over underwear for sanitary reasons. Do not remove protective slip.


HOW TO SEND YOUR RETURN

1. Fill out the form below with your e-mail address and order number.

2. Select the item(s) you would like to return and the reason for return. Press Continue when all forms are filled out.

3. Select "I will ship myself" option, please print the return form. Place your items back in the packaging you received along with the return form and seal.

4. Attach the shipping label to the outside of the package and drop off at your nearest shipping location. 

Address All Returns To:
Frankies Bikinis Return Dept.
PO Box 218 
Toorak VIC 3142 Australia 

Please allow 10 - 14 business days once we have received your return for a refund.


START MY RETURN

Fill out the fields below to start the refund process